Terms & Conditions

Last updated: 2/10/2026

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Teesside Rubbish Removal ("we," "us," or "our"), concerning your access to and use of the teessiderubbishremoval.co.uk website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

2. Service Description

We provide a platform to connect users with waste removal service providers. We act as an intermediary to facilitate the booking of rubbish removal services. While we strive to ensure the quality of service, the actual removal service is performed by our network of qualified professionals.

3. User Representations

By using the Site, you represent and warrant that:

  • All registration information you submit will be true, accurate, current, and complete.
  • You have the legal capacity and you agree to comply with these Terms and Conditions.
  • You are not a minor in the jurisdiction in which you reside.
  • You will not access the Site through automated or non-human means, whether through a bot, script or otherwise.
  • You will not use the Site for any illegal or unauthorized purpose.

4. Quotes and Pricing

All quotes provided through the Site are estimates based on the information provided by you. Final pricing may be subject to change upon physical inspection of the waste to be removed. Factors such as volume, weight, type of waste, and accessibility may influence the final cost.

5. Cancellation and Refunds

Cancellation policies may vary depending on the specific service provider assigned to your job. Generally, cancellations made less than 24 hours before the scheduled service time may incur a cancellation fee. Refunds are processed at our discretion and in accordance with applicable consumer protection laws.

6. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages.

7. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us via the contact methods provided on our website.